Internet of Things (IoT)
The individual and enterprise sectors are
nowadays relying heavily on the use of
internet of things market (IoT) more than
ever before. The benefits of the artificial
intelligence (AI) employed in the IoT surpass
that of data share and collection to affect
the bottom line of telecom operators through
increasing corporate efficiency, raising
and the level of automation and helping
those companies to deliver better customer
service. The potential for IoT technology and
AI-based solutions to be used in nearly all
daily operations and decrease companies’
operational costs, has contributed to the
global trend towards utilizing these services.
Following are examples of the innovative IoT
applications in various domains:
Consumer
- IoT and connected devices are
increasingly finding their way into
consumer applications such as smart
watches, home automation, connected
health, connected transportations and
other wearable devices.
Manufacturing
- IoT opens up a completely new world
of possibilities for the manufacturing
industry with the ability to integrate
seamlessly with various devices and
processes in the industry domain.
Transport and Logistics
- IoT applications touch a variety of
aspects of this rapidly expanding
business like vehicle tracking, driver
information system, navigation, safety
and roadside support,… etc.
Healthcare
- IoT offers a wide range of medical and
healthcare applications as it enables
hospitals and medical institutions to
run more efficiently. It also simplifies
the way in which patients can receive
better treatment. Hence, the IoT has
been recently integrated with a variety
of medical devices, resulting in a higher
quality and more effective medical
services.
Cloud Technology
There is an increased demand for the use of
cloud technology and data storage due to the
fundamental role it has in accessing data and
connecting to enterprises from anywhere
at any time, in addition to the vital role it
plays in facilitating the below areas which
contribute to the success of major telecom
and ICT solutions providers:
Diminished IT costs
- Cost of managing and maintaining IT systems
- Reduce the need of purchasing expensive systems and equipment.
- Reduce operating costs (cost of system upgrades, eliminate wages
for additional staff
and reduce energy consumption costs).
Business Continuity & Disaster Recovery
- Having the data stored in a secure and safe location helps
organizations to manage
businesses more effectively in case of power failure, natural disaster, security issues or other
crises. Cloud
technology also enables consumers and enterprises to leverage on the shared hardware through the
use of fast as well
as secure connectivity with lower latency.
Participation Efficiency & Increase Collaboration
- Communication and shared services is executed with the use of
modern and faster methods
instead of the old and traditional methods.
Additional benefits including, but not limited to, automatically
access updates,
scalability and loss prevention.
Connectivity and Digitalization
The telecom sector is witnessing drastic changes in terms of enhancing
the digital
services and business solutions for the consumer and enterprise sectors; embodied with creating
partnerships with
mobile virtual network operators (MVNO)’s. Digitization has become an essential part of our daily
activities and
business operations where it has been taking into many shapes to reach digital payments throughout
the use of IoT,
Cloud solutions and connected devices. On the other hand, MVNO’s are designed to cater customers’
needs via customized
plans designed for the consumer and enterprise sectors with lower than usual prices.
5G Network
Telecom operators are heavily relying on 5G networks to build their
infrastructure with
the purpose of supporting their services to handle the accelerating demand on more connected
devices,
higher speed and
data usage, Cloud solutions as well as ICT and IoT services. This would also enable telecom
operators to
better
execute their business continuity plans to survive and reach effectiveness and efficiency in terms
of
operations,
resiliency, agility as well as performance throughout the most critical economic and operational
conditions.
Cyber Security
With the increased reliance on connectivity and the new technologies
here
comes a need
for stronger and more dependable Cyber Security that allows high-tech operators to open up for new
growth
opportunities. Thereafter, the growing demand on digitization, Cloud services and IoT creates a
vital
need for Cyber
Security to provide consumers with solutions in Cyber Security and protection “Shield” services.
Artificial Intelligence (AI)
AI has become a point of interest for
companies in all sectors, particularly the
telecom, IT, and ICT industries. AI utilization
is essential for enhancing and delivering
efficient services to customers in a rapidly
evolving market which, in turn, contributes to
the development of the following areas:
Network Optimization
- predicting network congestion,
proactively allocate resources, and
troubleshoot errors.
Enhances customer service
- chatbots and virtual assistants can
handle routine customer queries, free up
human agents to focus on more complex
issues, and providing faster response
times.
Predicts equipment failures and
maintenance needs
- scheduling repairs and maintenance
proactively, reducing downtime and
service disruptions.
Improves security
- detecting and responding to threats in
real-time, protecting sensitive data and
ensuring network integrity.
Network Management
- Automating and optimizing network
management tasks, such as signal
routing, and load balancing.