Vendor
relations

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Vendor relations

Thank you for contacting stc Procurement. Here at stc, we consider our suppliers as partners in our aim to provide unique services and products to meet the demands of our stakeholders and their business needs.

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General terms and conditions

Here you can find stc’s general terms and conditions

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Non-disclosure agreement

Here you can find stc’s Non-disclosure agreement

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Cyber security controls

Here you can find stc’s Cyber security controls


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Supplier code of conduct

Here you can find stc’s supplier code of conduct

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Supplier registration terms

Here you can find stc’s supplier registration terms

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Registration manual

Here you can find stc’s supplier registration manual


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Invoicing manual

Here you can find stc’s invoicing manual




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P2P Job Cancellation Manual

Here you can find stc’s P2P job cancellation manual

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P2P Job Creation Manual

Here you can find stc’s P2P Job Creation Manual


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P2P PAT Submission Manual

Here you can find stc’s P2P PAT Submission Manual

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P2P Payment Manual

Here you can find stc’s P2P Payment Manual



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P2P POD Manual

Here you can find stc’s P2P POD Manual




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P2P Work Confirmation Manual

Here you can find stc’s P2P Work Confirmation Manual

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We encourage all prospective suppliers to visit for registration.

  • a) Pre-qualification questionnaire
  • b) Commercial Registration License
  • c) Company Profile
  • d) Authorized Signatory(most recent)
  • e) Financial Statement (Optional)
  • f) MOF Tax Letter

Registration on the stc portal is absolutely free.

Once a supplier is approved, they will be able to participate in tenders.

We recommend using Microsoft Edge and Google Chrome.

Please contact for assistance from our professionals

Please contact providing details of the issue along with screenshots, so we can help you with the right support.

Use a valid email address as it will be your primary contact for communications from the portal and as your login.

Please refer to question 2.

Suppliers are encouraged to disclose any interests or circumstances that either conflict or cause the appearance of a conflict with the best interests of stc, including personal, financial, or family relationships the supplier or its employees may have with any employee at stc.

Yes, please to guide you with the registration process.

stc has a standard payment process aligned with the organization’s governance. For more details, refer to the
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Once the name of your company has been officially changed, you’ll have to provide all the documents (latest commercial license, authorized signatory, company profile, and other documents which confirm the name change) to and we’ll update it on the system and confirm.

Please email providing details of the issue along with screenshots, so we can help you with the right support.

Changes can be made during bidding process. However, if bidding process expires, depending on situation, a procurement professional will open a new round and supplier will then be able to submit.

All requests must come from the procurement department either in the form of a PO or a written order confirmation. Other departments don’t have the authority to place orders.

The process starts with vendor registration, RFQ participation and ends with payment (complete procure-to-pay cycle). Please refer to the link for a complete process chart.

Vendors can also see RFPs they are invited to once they log in to the

For payment terms refer to the attached document (contract general terms and conditions).

We would like to emphasize the importance of submitting proposals through the portal in order to secure confidentiality. To support with the uploading process please reach out to the procurement professional at

The proposal is first evaluated by the technical team to ensure all the requirements are met. If the proposal is technically qualified, it’s then commercially evaluated. At any stage during the evaluation, we may contact you for clarifications, technical workshops etc. as needed. If your proposal is selected, you’ll receive an email confirmation which will be followed by the contract (if needed) and finally the PO.

You can submit your invoices on the iSupplier portal. Use the attached manuals that will guide you on how to navigate the portal.

Click on ‘reset password’ on iSupplier portal and proceed with resetting it.

While we encourage participation, we highly recommend that suppliers align with procurement professionals for any communication and should supplier require technical information, a procurement professional will arrange for it accordingly with the internal stakeholders.

Email us at: procurement@stc.com.kw